• 尊时凯龙

    跨境卖家怎么识别真正的购买信号?

    跨境电商购买信号

    2022/05/05

    跨境培训

    跨境卖家要分清潜在买家礼貌性的回答和真实的购买信号,与模棱两可的表达方式不同。下面的两个问题和陈述通常来自非常感兴趣或准备采取行动的买家。

    1、提出与价格相关的问题

    与价格或折扣有关的问题有两种:

    1)如果这些问题出现在销售对话之初,潜在买家可能会过分关注成本而不是价值;

    2)如果潜在买家有机会认识到产品的价值,询问价格表明他们会购买。

    例如:

    Do you offer financing?

    What’s the best price you can give me?

    Are there any discounts available?

    Is this a quarterly or monthly contract?

    2、表达占有性

    当潜在买家似乎已经拥有了产品时,这是一个很好的迹象。通常,这意味着在心理上承诺购买。

    例如:

    This will fit in well with our current system.

    Andrea would probably be the point person for this process.

    I think we’d send four employees to start.

    I’d like Jonathan to handle the training sessions.

    The app will come in handy when any of us are on the road.

    更多